About us

In 1999, a small group of people had a great idea: to bring pet shops online and make life easier for pet lovers. Today zooplus SE is Europe’s leading online retailer of pet supplies. With over 8 million active customers in more than 30 European countries and 1,8 billion Euro revenue in 2020, zooplus is comfortably the market leader in the online segment. zooplus currently employs more than 1000 employees in 10 international locations, working in the areas of Sales & Marketing, Category Management, Purchasing, IT, Logistics, Finance and HR.

At zooplus, we believe e-commerce to be the sales model of today and for the future. E-commerce has become one of the fastest developing areas of business. Our office is located in Genoa on the 17th floor of a skyscraper directly in the city center. We have an amazing sea view, which makes our small and interdisciplinary team happy every day. Besides the Country Manager, we have employees in Marketing & Sales, Category Management, Online Marketing and Office Management/HR. Within an offline dominated market, zooplus.it is the main online specific retailer with a wide assortment of products. We offer relevant content, convenience and competitive prices both on premium, grocery and vet prescription products. Our aim is to seduce customers with a tailored Italian assortment containing the most relevant brands with attractive promotions.

You want to know more?

Recruitment process

Want to be a part of something bigger and at the same time have your impact on how things are done? So maybe it’s time to take the bull by the horns and grab the opportunity. Here’s what happens when you apply.

What your application should include? We need your CV, including your personal data as address, email and phone number. Furthermore a motivation letter including your salary expectation and notice period is mandatory. The motivation letter should explain your personal reasons why you want to join zooplus. We also appreciate if you send us the most relevant certificates and recommendation letters.

Recruiting process

Our HR in Genova

Orsola Latona

Our working culture

zooplus is more than just an international employer. The company loves diversity and is diverse in both its thinking and its actions, a fact proven by the company’s structure: itself: employees all over Europe, a mix of over 52 nationalities and an extensive variety of specialisms. Thanks to our broad range of skills and the attitudes & passion of our employees, our business is constantly evolving. zooplus has a data-driven approach, and behind the data there are people with true dedication. Furthermore zooplus has a team of employees who adhere to our philosophy – which is to ensure satisfaction and comfort for all animal lovers, and we do not intend to let them down. If you want to increase the satisfaction of our “customers”, don’t hesitate, apply now!

Our unique strength in the Italian office is how we integrate our personal and professional skills and capabilities. This allows us to work closely together to reach our company’s goal of being number 1 in Italy and Europe.

I joined the Italian team in December 2016 as intern after a degree in Humanities, and after a few month I fully got in this international company. I could highlight a lot of strengths here in zooplus, but I would dare to say that the main two points are the stimulant and challenging atmosphere and the open minded, friendly and professional environment at the same time. Curiously, I am not only an employee of zooplus, but a customer too! My darling Step, a 10 years blond dog, is my sweet little friend, and he is the number one fan of zooplus! I actually do not know what it my future has in store for me, but one thing is sure: this is only the beginning and all the best is yet to come!

Photo Ilaria Zicca
Ilaria Zicca
Apprentice Shop Italy

I’ve joined the zoo in August 2015 as Regional Category Manager for Italy. I especially like the “commercial side” of my job: manage the relation with suppliers, analyze and improve our assortment. Here I’ve the opportunity to develop my managerial skills in a professional but in the same time friendly environment. If a candidate wants to be part of a “2.0 management style” company he/she will be in the right place! zooplus is a perfect company where developing new competences in an international, young and dynamic environment. So, if you’re looking for a fast-growing company; an environment that encourage the personal empowerment; the openness on new solutions; the “continuous improvement” approach; a good team projected to the future … you should apply for zooplus!

Photo Matteo Peuto
Matteo Peuto
Category Manager

Perks & Benefits

  • Office in the city center
  • Modern work spaces
  • Mobile phone
  • Employee discount
  • Fresh fruits and free beverage
  • Trainings & conferences
  • Company events



zooplus Italy

Via XII Ottobre 2
16121 Genova